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Frequently Asked Question

Article ID: 189375

How do I find the firmware version of my Primera product. (Mac or PC)
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Answer

How do I find the firmware version of my Primera product.

Finding the Firmware Version on a PC.

1. Go the the Start Menu - Choose Printers and Faxes.

2. Right Click on the Printer Driver - Choose Printing Preferences.



3. Click on Clean/Change Cartridges & Check Ink... as shown below - Choose Properties.

4. Click Details.



5. Look for the Firmware Version:

Finding the Firmware Version on a Macintosh

1. Open the Printer Setup Utility or Print Center (Go to Macintosh HD - Choose Applications - Choose Utilities - Printer Setup Utility)

2. Select the name of the product you want to check. Click Utility.



3. Click the About button.



4. Look for the Firmware Version.
Last Update: May 5, 2006
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