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To browse through the knowledge base, click the appropriate product link below. Or review the top Knowledge Base resources listed below

Accent Laminator
ADL-MAX
AP360-AP362-AP550
Bravo
Bravo 4100 Series
Bravo II or XR
Bravo II or XR (MAC)
Bravo MAC
Bravo SE
Bravo XRn
BravoPro-XRP-XiSeries
ComposerMAX
ComposerPro or XL
CX1200 - FX1200 - CX1000 - FX1000
Discribe
DUP-07
Inscripta
LX400
LX800-LX810
LX900
OptiVault-Retrospect
PrimoDVD
PTBurn or SDK
PTPublisher for Mac
PTPublisher for PC
PTRip
Signature IV
Signature Z1
Signature Z6
SignaturePro
Slide Printer
SureThing
Tutorials

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Most Requested Items
Resource
Article Name
FAQ
How do I find the printer driver version of my Primera printer?
FAQ
The power light is flickering/flashing whenever I try to print or when the unit is first turned on. The printer will not print. (Bravo, Bravo II, Bravo XR, Signature)
FAQ
Discs are printing with poor quality, poor color matching, streaks, banding, or missing colors. (Bravo, Bravo II, Signature Only)
FAQ
Error: Your printer failed to install. -or- Device driver software was not successfully installed. (Windows XP - Any Printer)
FAQ
How many discs per cartridge can the Bravo/Bravo II print?
FAQ
The Printer portion of the Bravo, Bravo II, BravoPro or Signature/Composer combination is not printing. It burns the disc and then stops when the disc is placed in the printer tray.
FAQ
How do I send my unit in for repair? How much is it? Where do I send it?
FAQ
Can I upgrade the CD/DVD drive(s) in the unit?
FAQ
Can I connect multiple printers or duplicators of the same model to my computer and run them simultaneously?
FAQ
My Bravo (SE, II, XR, XRP, Pro, Xi-Series)  is having trouble picking discs or is dropping discs?

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