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To browse through the knowledge base, click the appropriate category link below. Or review the top Knowledge Base resources listed below

Billing Inquiries
Payment Options

Frequently Asked Questions
Packages
Dedicated Contact CenterDedicated Personal SupportShared

Training Process

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Most Requested Items
Resource
Article Name
FAQ
How do you train the agents?
FAQ
What is the difference between Shared and Dedicated package?
FAQ
What is Livechat?
FAQ
How do you recruit the agents?
FAQ
In dedicated plan what is personal support?
FAQ
If I wanted to pick and choose the services I need, is that possible?
FAQ
In between the subscription period can I add or remove agents?
FAQ
What are the advantages of dedicated package?
FAQ
I operate a one-person business, but still need to outsource customer support and back office work. I only need one person to help, but I need them to know how my business runs.  What can Place Support offer someone like me?
FAQ
Do you accept cancellation?

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