Self-Service Support

When you contact us using through email or chat we recommend using eBranch's Secure Email and Chat feature under "Contact Us".

To send a secure email or chat; you must first log into eBranch.
- Note: If you are not an eBranch user please visit our Contact Us page.
With eBranch select "Contact Us" in the upper right hand corner.
You will be directed to our secure email and chat service.
Select "Click here to send an email" or "Click here to chat".
You will be able to send an email directly to our Member Information Center or live chat with a BayPort Representative. Your email will be assigned a unique Ticket ID please note this ID for future reference to that email.
If you send us a secure email our reply can be viewed within your eBranch "Contact Us" inbox once you receive notice that a response is available.

All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.
	Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.