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Frequently Asked Question

How do I enable Java?

Category:  All  ›  How to print  ›  Java
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Answer

To be able to print Java must be enabled in your web browser. Follow the instructions below to enable Java.

Internet Explorer 4.x and Up
(be sure to follow the steps in Part 1 and 2)

Part 1:

  1. Click "Tools" --> "Internet Options"
  2. Select the Advanced Tab, and scroll down to "Java (Sun)"
  3. Check the box next to "Use JRE ..."
  4. Next, select the Security Tab, and click the "Custom level..." button
  5. Scroll down to "Scripting of Java applets" under Scripting
  6. Make sure the "Enable" radio button is checked.
  7. Click OK to save your preference.

Part 2: (IE 6+):

  1. Click "Tools" --> "Manage Add-ons" --> "Enable or Disable Add-ons..."
  2. At the top there is a drop-down box labeled "Show:"
  3. Choose "Add-ons that have been used by Internet Explorer" in this drop-down box.
  4. Next, click on the column titled "Publisher" to alphabetically sort the list by publisher.
  5. Look for anything by publisher Sun Microsystems, Inc. (may say "(Not verified)")
  6. Click on each item you find with this publisher with a Status of "Disabled" and enable it.
  7. Click OK to save your settings.
  8. You should now restart your browser (close all open windows) and come back to the page you initiated printing from to try again.

Mozilla 1.x (Firefox)

  1. From the menu bar, choose Edit --> Preferences
  2. Select the Advanced category
  3. Check the box labeled "Enable Java"
  4. Click OK to save your preference.
Mozilla 2.x & 3.x (Firefox)
  1. From the menu bar, choose Tools --> Options...
  2. Select the Content category/tab
  3. Check the box labeled "Enable Java"
  4. Click OK to save your preference.


  5. Attention: If you are using FireFox 3.6+ and you are still getting the "Enable/Install Java" message you should update to the latest version of Java by clicking here.

Safari:

  1. Click "Safari" and then "Preferences..." in MacOS or "Edit" and then "Preferences" in Windows
  2. Click the Lock Icon labeled "Security" at the top.
  3. Make sure "Enable plug-ins", "Enable Java" and "Enable JavaScript" is checked.
  4. Close the Preferences dialog window to save your settings.

For other browers and more help on enabling Java in your browser please visit the official Java support page on this topic here.

Last Update: Jan 25, 2013
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