Skip to content

Go back to the JustGiving homepage


New Opening Hours
From Monday 4th January 2010, we will be extending the hours we provide advice and support to cover the weekends too. Our new opening hours will be 8am - 8pm Monday to Friday and 9am - 5pm Saturday and Sunday.

Has the money I've raised on my JustGiving page been paid to the charity?

We transfer all your donations to the charity each week (or each month for totals under £100). We also reclaim Gift Aid on all eligible donations and send this extra income to the charity. So the charity receives more and gets it much faster than they would otherwise.

We also provide charities with real-time financial reports that tell them exactly how much each fundraiser has collected.

Here's how we process donations and a summary of our fees.


Did this help?
Send us a message or ring us on 0845 021 2110 (local rate)
Last updated: Jan 21, 2010