Frequently Asked Question

How to Configure ZoneAlarm when it continues to detect new networks

 Print Article


NOTE: Does not apply to Free ZoneAlarm product.

To configure ZoneAlarm to automatically add a new network when detected
so the pop-ups no longer occur, please perform the following steps.

1) Open ZoneAlarm and click on the Firewall panel on the left.
2) Click on the Main tab.
3) Click on the Advanced button.
4) Under the Network Settings, check either the Include networks in the
Trusted Zone upon detection radio button or the Exclude networks in the
Trusted Zone upon detection.
5) Click OK.

You cannot remove or block an active network connection. As long as your subnet has already been detected, you should no longer receive network detection popup alerts.

- Selecting Exclude networks from the Trusted Zone. Will always put new
detected networks in the Internet (UNtrusted) Zone.
- Selecting Include networks in the Trusted Zone. Will always put new
detected networks in the Trusted Zone. 

Note- Links to sites other than are provided for the
convenience of our users. ZoneAlarm does not provide, and is not
responsible for, the content users may find on such sites.

If you need assistance with any ZoneAlarm product, please contact a Customer Service agent using our Live Chat option below:

Our agents are standing by
to help you. Click to chat.
Customer Service Rating by LivePerson  

Last Update: Dec 9, 2010
Related Entries
Article Name
ZoneAlarm detected a virus in the Restore directory that it could not remove.
I'm having trouble with my Internet connection while ZA is running
How do I get BackWeb to work with ZoneAlarm?
I am having problems with an application when it tries to access the network, or when users try and connect from the network.
I cannot access my VPN connection while running ZoneAlarm
How do I get support for the Free ZoneAlarm product?
An online security scan says my ports are open.
I need technical support for the Free ZoneAlarm firewall
How do I change settings for individual programs in ZoneAlarm?
Please let us know what you think about this article.
Required items indicated with *
Document Rank : * Poor     Excellent
Comments :