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Frequently Asked Question

The Automatic Check for updates is not working


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Answer

Solution:

 

ZoneAlarm 10.x and greater.

Make sure you are connected to the Internet. Verify the Automatic Check
for Updates is enabled by performing the following.

Double click on the 'Z' icon in the system tray in the lower right hand corner of the screen.

Windows 7 users may not see the icon in the system tray and will need to click the arrow pointing up in the system tray to see and double click the 'Z' icon.

Click on the 'Tools' drop down menu and select 'Scheduled Tasks'

Make sure the 'Product Update' option is Enabled and click the Ok button.

To manually check for updates, click on the Update dropdown option.

Check For Updates does not work if the license key is expired.

Note: Updates are controlled and slowly made available and although there may be a newer version the update has not been turned on for your pc to automatically get it yet.

Click Here to download the latest version of ZoneAlarm you own.

 

If you need additional assistance with a paid ZoneAlarm product, please contact a live support agent using our Live Chat option below:

Our agents are standing by
to help you. Click to chat.
 
Customer Service Rating by LivePerson  

Last Update: Jan 19, 2013
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