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Frequently Asked Question

How do I download the software I purchased online?

Category:  All  ›  CUSTOMER SERVICE  ›  Downloading  ›  Downloading products I purchased online
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Answer

You can login to your online account and download the software you have purchased at the following link:

http://www.zonealarm.com/myaccount/


This link will allow you to:

- Get your license key(s)
- Re-download your products, including bundled software.
- Print an invoice again

NOTE:  If you have misplaced your User ID, this is generally your email address that was used with your online order.

If you have misplaced your password you can request a new temporary password be emailed to you at the above link

If your unable to login to your online account, a customer service agent is available to chat live with you or you can leave a message.

 

Our agents are standing by
to help you. Click to chat.
 
Customer Service Rating by LivePerson  

Last Update: Jul 26, 2008
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