From plaques to banner stands, everything we manufacture is backed by the same guarantee of 100% satisfaction. If for any reason you're not absolutely delighted with your purchase from American Registry, return it to us for an exchange or refund of the product price. For a Return Authorization please call our Customer Care Dept at 866-964-0866 or email us at customerservice@americanregistry.com.
Refund guarantee does not apply to shipping claims. We will remanufacture orders damaged or lost by UPS or other carrier.
This guarantee is limited to replacement of the original order quantity or refund of the purchase price of the order.
Maximum refund per order or customer is $1,000. But we will happily issue a replacement for any of our items.