Self-Service Support

Browse categories
To browse through the knowledge base, click the appropriate category link below. Or review the top Knowledge Base resources listed below


	Bonus Cashier		Rules & Requirements Tech Specs

Most Requested Items

Resource	Article Name
	Q. I never received my bonus. Why?
	How do I get my bonus?
	How do I deposit?
	Q. I was playing when the software suddenly froze/logged me out/crashed, why is that and what happens to my balance?
	Can we have 2 accounts on the same computer? /Can we use the same credit card on 2 different accounts?
	Q. What are Comp Points and how can I use them?
	Q. How do I get started?
	Which deposit methods do you accept?
	Q. I want to request a wire transfer. What information do I need to enter in the cashier?
	Q. I want to make my first credit card deposit into my Casino33 account, but it won't go through, what do I do?